1. Introduction

This Privacy Policy describes how Guangzhou Everglow ("Everglow," "we," "us" or "our") may collect, use, store and otherwise handle information when visitors use the website evergoship.com, submit freight inquiries, or otherwise contact our company. By using this website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Information You Provide

When you submit an inquiry, request a quotation or otherwise contact us, you may voluntarily provide information such as:

• الاسم
• اسم الشركة
• Email address
• Phone or messaging contact details
• الدولة
• Shipment origin
• Shipment destination
• وصف البضائع
• Weight
• Volume
• عدد الطرود
• Requested logistics services
• Messages and other information voluntarily submitted

Technical Information

The website may automatically collect certain technical information through standard web technologies, such as browser type, device type, IP address, referring pages and general website usage information.

3. How We May Use Information

Information collected may be used to:

• Respond to freight inquiries
• Prepare logistics quotations
• Evaluate routes and shipping requirements
• Communicate with customers
• Coordinate requested logistics services
• Improve website functionality
• Maintain website security
• Comply with applicable legal or regulatory obligations
• Prevent fraud or misuse

4. Shipment Information

Freight inquiries may include commercial information relating to cargo, suppliers, consignees, destinations and documentation. You should only submit information that you are authorized to provide, and you are responsible for ensuring that any third-party information you share with us has been provided with appropriate authorization.

5. Information Sharing

Information may be shared, when necessary to provide requested logistics services, with relevant third parties such as:

• Shipping lines
• Airlines
• Courier companies
• Trucking providers
• Warehouses
• Customs brokers
• Destination agents
• Insurance providers
• Other logistics service providers

Not every inquiry results in sharing with every category listed above; information is shared only where necessary to evaluate or fulfil the specific request or service involved.

6. International Data Handling

Because Everglow provides international logistics services, information connected with a shipment may need to be communicated across borders to logistics partners or service providers involved in that shipment. We do not make specific representations regarding compliance with any particular jurisdiction's data protection framework unless separately confirmed in writing.

7. Cookies and Website Technologies

The website may use essential cookies and similar technologies necessary for functionality, security and performance. If analytics or marketing technologies are added in the future, this Policy will be updated accordingly to describe their use.

8. Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, resolve disputes and meet applicable legal obligations.

9. Data Security

We may use reasonable administrative and technical measures intended to protect information submitted through this website. However, no method of transmission or storage over the internet can be guaranteed to be completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

This website may contain links to external websites. Everglow is not responsible for the privacy practices or content of any third-party websites, and we encourage you to review the privacy policies of any external site you visit.

11. Your Choices

You may contact us to:

• Update inaccurate contact information
• Ask questions about information you submitted
• Request removal from marketing communications, where applicable

We aim to respond to reasonable requests, though the specific rights available to you may vary depending on your location and applicable law.

12. Children's Privacy

This website and our logistics services are intended for commercial and business users and are not directed toward children. We do not knowingly collect information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page, along with an updated "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: